terms & conditions
VEENO GIFT CARDS (VOUCHERS)
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They are available for purchase online via www.veenobars.com for physical or electronic delivery.
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When purchasing a Gift Card, you will receive confirmation of this purchase via email within two hours of placing the order. If you have not received a confirmation email after two hours please check any spam or junk folders. In the case that you do not receive confirmation, please contact us via our Live Chat on the website.
The Gift Card has an expiry date of 12 months, from the date of purchase. Any Gift Card that has expired and is beyond the validity period cannot be redeemed or refunded.
The Gift Card may not be exchanged for cash and no cash change will be provided. If the Veeno bill totals less than the value of the gift amount, any balance will remain on the gift card or e-voucher and will be redeemable against future visits until the date of expiry (nine months from the date of purchase). Change in the form of currency or credit or debit cards cannot be provided.
Veeno cannot accept responsibility for lost gift gift cards (physical or electronic).
Veeno Gift Cards are issued by Vintage Corporation Limited
BIRTHDAY TREATS
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The recipient of the birthday treat must have registered first to our newsletter, providing date of birth details and accept to receive News/ Updates from Veeno.
A valid booking via pour website will be necessary, choosing "Birthday Treat" as the booking type.
A valid QR code must be presented to a member of staff to receive the complimentary birthday treat. Without the QR code,
Veeno will not be able to propose the experience. Proof of ID is compulsory.
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The offer is valid for two weeks, from the guest's birth date.
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OFFERS​
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JANUARY 50% OFF FOOD
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50% off all food from the standard menu ONLY
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Excludes All Experiences and Drinks
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Not applicable with vouchers
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Not applicable in conjunction with other offers
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Not applicable with set menus or wine tastings
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Not available for large events and functions or Groups of 12+ guests
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Available from 6th - 31st January 2025
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At Least one drink per person must be purchased for the offer to be valid
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LOYALTY SCHEME
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1 Visit ​- 15% off your bill
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Only if you have a received an email offering the discount ​
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Only if the code is presented
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Only for tables up to 4 guests
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Not in conjunction with other offers/promotions/ experiences/ set menus
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15% off the bill on food and drinks
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Offer to be used within a month of receiving their email
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2 Visits ​- Complimentary Fizz
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Only 1 fizz per email
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Only if you have a received an email offering the discount ​
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Only if the code is presented on the day
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Only to be used once and 1 per table
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Not in conjunction with other offers/promotions/ experiences/ set menus
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Offer to be used within a month of receiving their email
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Cannot be used against other vouchers
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3 Visits ​- Complimentary Pizza with your wine
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Only if you have a received an email offering the discount ​
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Only if the code is presented on the day
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Only to be used once and 1 per table
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Not in conjunction with other offers/promotions/ experiences/ set menus
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Offer to be used within a month of receiving their email
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Cannot be used against other vouchers
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5 Visits - Complimentary Bottle of Wine
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Only if you have a received an email offering the discount ​
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Only if the code is presented on the day
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Only to be used once and 1 per table
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Not in conjunction with other offers/promotions/ experiences/ set menus
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Offer to be used within a month of receiving their email
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Cannot be used against other vouchers
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10 Visits - Complimentary Trip to Sicily Wine Tasting
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Only if you have a received an email offering the discount
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​Complimentary Wine Tasting for 2 guests
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Only if the code is presented on the day
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Only to be used once and 1 per table
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Not in conjunction with other offers/promotions/ experiences/ set menus
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Offer to be used within a month of receiving their email
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Cannot be used against other vouchers​
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